Refund policy

Return Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return:

• Your item must be in the same condition that you received it
• Unused and free of damage
• In original packaging (if applicable)

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

To start a return, contact us at flagmarkmate@gmail.com.

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Important Product Notes

• The Mark Mate is an add-on and requires the Flag Mate to function
• Returns will not be accepted due to incompatibility if purchased without a Flag Mate

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Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged so we can make it right.

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Exchanges

The fastest way to get what you want is to return the item you have and make a separate purchase for the new item.

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Refunds

We will notify you once we’ve received and inspected your return. If approved, your refund will be processed to your original payment method.